Housing Placement Specialist

2 weeks ago


Boston, Massachusetts, United States St. Francis House Full time
Housing Navigator Job Summary

The Housing Navigator is a vital member of the Housing Department at St. Francis House. This role is responsible for supporting individuals experiencing homelessness by increasing housing motivation, overcoming financial barriers, and facilitating housing placement.

Key Responsibilities:
  • Triage guests to determine their immediate needs and ensure housing readiness.
  • Work closely with Housing Assessor and CoC partners to ensure ongoing communication about referrals, case assignments, and housing plans.
  • Provide individualized support to help guests develop a plan to address their barriers to housing, increase their income, maintain, and sustain permanent housing.
  • Network and collaborate with area housing resources and maintain a presence at community housing resource meetings.
  • Build strong relationships with community partners to broaden housing search opportunities.
  • Maintain a relationship with existing property managers/owners and establish new relationships with those willing to house SFH guests.
  • Establish, update, maintain, and communicate a list of available housing opportunities on a regular basis.
  • Act as a mediator with landlords, advocating on behalf of clients as needed to ensure successful partnership and lease compliance.
  • Assist guests in their search for housing, filling out rental applications, interpreting leases, understanding tenant rights and responsibilities, and supporting throughout the lease-up process.
  • Host workshops for guests on topics such as roommate share, weekly rentals, sober housing, maintaining a unit, community integration, etc.
  • Host information sessions for landlords regarding supportive services, incentive programs, and community partnership.
  • Maintain timely and accurate documentation within the HMIS guest database system.
  • Prepare related reports, including outcomes, successes, etc.
  • Remain up to date on landlord/tenant rights and all relevant local, state, and federal laws to appropriately advocate and intervene on behalf of clients.
  • Consistently meet all agency and CoC assigned outcome goals with respect to housing efforts, number of people served, and exited to permanent housing.
Requirements:
  • High School Diploma or equivalent with 2 years of experience in human services required.
  • Bachelor's degree in human services field preferred.
  • Experience in a Social Services setting with working knowledge of coordinated care planning/housing case management service delivery required.
  • Knowledge of housing resources, subsidy programs, and the Continuum of Care for homeless persons in Boston.
  • Familiarity with the homeless population and desire to work with vulnerable populations.
  • Tech savvy around internet search, online applications, databases, online documentation.
  • Experience providing direct service to homeless individuals, preferred.
  • Lived experience of homelessness and/or recovery a plus.
  • Bilingual (Spanish), preferred.

St. Francis House is an Equal Employment Opportunity Employer committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome everyone who has lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ+ community. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.



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