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Front Desk Receptionist

2 months ago

Kansas City, Missouri, United States Senior Star Full time

Job Summary

We are seeking a highly motivated and customer-focused Front Desk Receptionist to join our team at Senior Star. As a Front Desk Receptionist, you will be the first point of contact for our residents and their guests, providing exceptional customer service and ensuring a warm and welcoming experience.

Responsibilities

  • Provide exceptional customer service to residents and their guests
  • Manage front desk operations, including answering phones, responding to emails, and handling resident requests
  • Assist with resident move-ins and move-outs, including coordinating logistics and ensuring a smooth transition
  • Maintain accurate records and reports, including resident information and community events
  • Collaborate with other departments to ensure seamless communication and service delivery

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous customer service experience, preferably in a senior living or hospitality setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Basic computer skills and proficiency in Microsoft Office

What We Offer

  • Competitive pay and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

Why Work for Senior Star?

At Senior Star, we are committed to providing exceptional care and service to our residents. We believe in creating a positive and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.