Hotel Front Desk Manager

3 hours ago


Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time
Hotel Front Desk Manager Job Description

We're seeking a highly motivated and experienced Hotel Front Desk Manager to lead our front desk operations at the Holiday Inn Express Kansas City Downtown. As a key member of our team, you will be responsible for ensuring every guest has an exceptional stay with us.

Your primary focus will be on leading a team of front desk staff, providing exceptional customer service, and implementing hotel policies. You will also be responsible for generating occupancy reports, compiling financial information, and handling the front desk budget.

Key Responsibilities:

  • Lead front desk operations and ensure guest satisfaction
  • Generate occupancy reports and compile financial information
  • Handle front desk budget and order office supplies
  • Supervise front desk staff, hire, and train new staff
  • Interact with customers, assist with inquiries, and mitigate guest complaints

Requirements:

  • Experience with MS Office and bookkeeping skills
  • Superb communication, management, and multitasking skills
  • At least 2 years of experience as a front office manager or similar position in the hospitality industry
  • 1 year of previous experience working in the hospitality industry
  • High school diploma or equivalent certification required


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    Hotel Front Desk RepresentativeWe're seeking a professional and welcoming Hotel Front Desk Representative to deliver exceptional guest experiences at Hotel Lotus Stadium. As a key member of our team, you'll be responsible for managing guest information, distributing room assignments, and providing top-notch customer service.Key Responsibilities:Handle...


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    Job SummaryWe are seeking a highly skilled and professional Hotel Front Desk Receptionist to join our team at Hotel Lotus Stadium. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesWelcome and register guests,...


  • Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    {"h1": "Hotel Front Desk Manager Job Description", "p": "We are seeking a highly skilled Hotel Front Desk Manager to lead our front desk operations and provide exceptional customer service to our guests. As a key member of our team, you will be responsible for ensuring a smooth and efficient check-in and check-out process, handling guest inquiries and...


  • Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    Job SummaryWe are seeking a highly skilled and experienced Hotel Front Desk Manager to join our team at Holiday Inn Express Kansas City Downtown. As a key member of our front office team, you will be responsible for ensuring that every guest has an exceptional stay with us.Key ResponsibilitiesLead operations at the front desk and ensure seamless guest...


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    We are seeking a highly skilled and professional Hotel Front Desk Receptionist to provide exceptional service to our guests at Hotel Lotus Stadium.The ideal candidate will possess excellent communication skills, a strong work ethic, and a commitment to delivering outstanding guest experiences.Key Responsibilities:Manage guest complaints and concerns in a...


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    We are seeking a highly skilled and professional Hotel Front Desk Agent to provide exceptional service to our guests at Hotel Lotus Stadium. As a key member of our team, you will be responsible for delivering a warm and welcoming experience to every guest, ensuring their stay with us is nothing short of exceptional.Key Responsibilities:Provide exceptional...


  • Kansas City, Missouri, United States Hotel Lotus Stadium Full time

    We are seeking a highly skilled and professional Hotel Front Desk Agent to provide exceptional service to our guests at Hotel Lotus Stadium. As a key member of our team, you will be responsible for delivering a warm and welcoming experience to every guest, ensuring their stay with us is nothing short of exceptional.Key Responsibilities:Provide exceptional...


  • Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a Hotel Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a smooth and enjoyable stay.Key...


  • Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time

    Hotel Front Desk Agent Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a Hotel Front Desk Agent, you will be responsible for providing exceptional service to our guests, managing their account information, and ensuring a smooth and...


  • Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...


  • Kansas City, Missouri, United States Holiday Inn Kansas City Downtown Full time

    Hotel Front Desk AttendantWe are seeking a highly skilled and service-oriented Hotel Front Desk Attendant to join our team at Holiday Inn Kansas City Downtown. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our guests.Key Responsibilities:Collaborate...


  • Kansas City, Missouri, United States Ambassador Hotel Kansas City Full time

    Job Title: Hotel Front Desk AgentThis is a highly visible role which has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information.Responsibilities:Must have...


  • Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and...


  • Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time

    Hotel Front Desk Agent Job DescriptionWe're seeking a professional and welcoming hotel front desk agent to provide exceptional service to our guests at Orangewood Inn & Suites KCI.You'll be responsible for greeting guests, managing their information, distributing room keys, and answering inquiries to ensure a memorable stay with us.Key...


  • Kansas City, Missouri, United States Holiday Inn Kansas City Downtown Full time

    Hotel Front Desk AttendantWe are seeking a highly skilled and service-oriented Hotel Front Desk Attendant to join our team at Holiday Inn Kansas City Downtown. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our front desk.Responsibilities:Collaborate...


  • Kansas City, Missouri, United States Holiday Inn Kansas City Downtown Full time

    Hotel Front Desk AttendantWe are seeking a highly skilled and enthusiastic hotel front desk agent to join our guest services team at Holiday Inn Kansas City Downtown.Key Responsibilities:Collaborate with housekeeping staff to ensure rooms are ready for new guests.Welcoming and checking in guests, managing accounts, and addressing inquiries and complaints in...


  • Kansas City, Missouri, United States Holiday Inn Kansas City Downtown Full time

    Hotel Front Desk AttendantWe are seeking a highly skilled and enthusiastic hotel front desk attendant to join our guest services team at Holiday Inn Kansas City Downtown.Key Responsibilities:Collaborate with housekeeping staff to ensure rooms are ready for new guestsWelcoming and checking in guests, distributing keys and room assignments, and recording...


  • Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time

    Hotel Front Desk AgentWe're seeking a professional and welcoming hotel front desk agent to provide exceptional service to our guests at Orangewood Inn & Suites KCI.You'll be responsible for greeting guests, managing their information, distributing room assignments, and answering inquiries to ensure a memorable stay with us.Key Responsibilities:Provide...


  • Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time

    Hotel Front Desk ReceptionistWe're seeking a highly skilled and professional hotel front desk agent to deliver exceptional guest experiences at Orangewood Inn & Suites KCI. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and providing personalized services to ensure a memorable stay.Key...


  • Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time

    Hotel Front Desk RepresentativeWe're seeking a highly skilled and professional Hotel Front Desk Representative to deliver exceptional guest experiences at our Orangewood Inn & Suites KCI. As a key member of our team, you'll be responsible for ensuring seamless check-ins, check-outs, and guest interactions.Key Responsibilities:Communicate effectively with...