Hotel Front Desk Agent

4 weeks ago


Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Receptionist to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, managing their account information, and ensuring a smooth and enjoyable stay.

Key Responsibilities
  • Welcome and register guests, manage room bookings, and provide key information
  • Manage guest account information, including credit card details and room reservations
  • Field customer complaints and resolve issues in a professional and courteous manner
  • Work closely with the housekeeping team to ensure rooms are ready for new guests
  • Perform bookkeeping tasks, including maintaining accurate records of guest account information
Requirements
  • Previous experience in a customer-facing role, preferably in the hospitality industry
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • High school graduate or equivalent, with a strong understanding of Microsoft Office and reservation management systems
  • 1 year of experience in a similar role, preferably in a hotel front desk or guest services position
About Us

Fairfield Inn by Marriott Kansas City Downtown/Union Hill is a welcoming and convenient hotel located in the heart of Kansas City. Our hotel offers comfortable guest rooms, a free breakfast buffet, and a range of amenities to make your stay enjoyable. We are committed to providing exceptional service and ensuring that our guests have a memorable experience.


  • Front Desk Agent

    4 weeks ago


    Kansas City, Missouri, United States Hotel Equities Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the AC Hotel Downtown in Kansas City, MO. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, responding to their inquiries, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesRespond to...


  • Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time

    We're seeking a professional and welcoming hotel front desk agent to deliver exceptional guest experiences at Orangewood Inn & Suites KCI.You'll be the first point of contact for our guests, ensuring a smooth and enjoyable stay with us. The ideal candidate has excellent communication skills, a strong work ethic, and a commitment to guest...


  • Kansas City, Missouri, United States Fairfield Inn by Marriott Kansas City DowntownUnion Hill Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key...


  • Kansas City, Missouri, United States Crossroads Hotel Group LLC Full time

    Job SummaryWe are seeking a skilled and friendly Front Desk Agent to join our team at the Hotel Indigo Kansas City The Crossroads. As a key member of our front desk team, you will be responsible for providing exceptional guest service, handling transactions, and ensuring a seamless experience for our guests.Key Responsibilities:Greet and check in guests,...


  • Kansas City, Missouri, United States Holiday Inn Kansas City Downtown Full time

    Hotel Front Desk AttendantWe are seeking a highly skilled and service-oriented Hotel Front Desk Attendant to join our team at Holiday Inn Kansas City Downtown. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring seamless interactions with our guests.Key Responsibilities:Collaborate...


  • Kansas City, Missouri, United States Holiday Inn Kansas City Downtown Full time

    Job DescriptionWe are seeking a skilled and service-focused hotel front desk agent to provide exceptional guest experiences at the Holiday Inn Kansas City Downtown.Key Responsibilities:Work collaboratively with the housekeeping team to ensure rooms are ready for new guests.Greet, check-in, and check-out guests, distribute keys, and record credit card...


  • Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full time

    Job OverviewWe are seeking a highly skilled and professional Hotel Front Desk Receptionist to join our team at Orangewood Inn & Suites KCI. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-ins and check-outs, and providing top-notch customer service.Key...


  • Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    Hotel Front Desk Agent Job DescriptionAre you passionate about delivering exceptional customer service and creating memorable experiences for our guests? We're seeking a skilled Hotel Front Desk Agent to join our team at Holiday Inn Express Kansas City Downtown.Key Responsibilities:Manage guest arrivals and departures, ensuring a smooth and efficient...


  • Kansas City, Missouri, United States Holiday Inn Kansas City Downtown Full time

    Hotel Front Desk RepresentativeWe are seeking a highly skilled and service-focused hotel front desk representative to join our guest services team at Holiday Inn Kansas City Downtown. As a key member of our team, you will be responsible for delivering exceptional guest experiences by greeting, checking-in, and checking-out guests, managing accounts, and...


  • Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full time

    Hotel Front Desk Manager Job DescriptionWe're seeking a highly motivated and experienced Hotel Front Desk Manager to lead our front desk operations at the Holiday Inn Express Kansas City Downtown. As a key member of our team, you will be responsible for ensuring every guest has an exceptional stay with us.Your primary focus will be on leading a team of front...


  • Kansas City, Missouri, United States Aimbridge Hospitality Full time

    Front Desk AgentAimbridge Hospitality is seeking a Front Desk Agent to join our team.Key Responsibilities:Greet and welcome all guests approaching the Front Desk.Maintain proper operation of the telephone switchboard.Handle requests for information, mail, and messages.Answer guest inquiries about hotel service facilities and hours of operation.Handle...


  • Kansas City, Missouri, United States Marquee Hospitality Full time

    Job Title: Front Desk AgentMarquee Hospitality is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Guest Service: Greet and register guests,...

  • Front Desk Supervisor

    3 weeks ago


    Kansas City, Missouri, United States Arbor Lodging Management Full time

    Job Title: Front Desk SupervisorArbor Lodging Management is a leading hotel investment and management company with a growing portfolio of hotels across the United States. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our culture is focused on connecting our guests with exceptional experiences. We...


  • Kansas City, Missouri, United States Atrium Hospitality Full time

    Hotel:Kansas City Homewood SuitesFront Desk SupervisorFull timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellencePay Rate: $19.95At Atrium Hospitality, our associates experience positive encounters every day; we give life to a culture that promotes six values that propel us to be better for our associates and our guests.Our...


  • Kansas City, Missouri, United States Aimbridge Hospitality Full time

    Front Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for:Greeting and Welcoming GuestsMaintaining the Telephone SwitchboardHandling Guest Inquiries and RequestsProcessing Check-Ins and Check-OutsDelivering Guest ItemsKey Responsibilities:Provide...

  • Front Desk Associate

    4 weeks ago


    Kansas City, Missouri, United States Embassy Suites by Hilton Full time

    A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Key Responsibilities: As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the...

  • Front Desk Supervisor

    4 weeks ago


    Kansas City, Missouri, United States Arbor Lodging Management Full time

    Job SummaryThe Front Desk Supervisor is a key member of the hotel operations team, responsible for delivering exceptional guest experiences and ensuring the smooth operation of the front desk. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesSupervise and...


  • Kansas City, Missouri, United States AC Hotel, Kansas City, MO Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at the AC Hotel Downtown in Kansas City, MO. As a Front Desk Clerk, you will be responsible for providing exceptional guest service, responding to guest inquiries, and ensuring a seamless check-in and check-out experience.Key ResponsibilitiesRespond to guest...


  • Kansas City, Missouri, United States Extended Stay Tiffany Springs Full time

    Job SummaryAs a Front Desk Agent at Extended Stay America - Kansas City - Airport - Tiffany Springs, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced...


  • Kansas City, Missouri, United States Arbor Lodging Management Full time

    Job Title: Front Desk AgentArbor Lodging Management is a leading hotel investment and management company with a growing portfolio of hotels across the United States. Our culture is focused on connecting our guests with exceptional experiences. We are people-focused, data-driven, and accountable to our guests and our clients.Job Summary:The Front Desk Agent...