District Manager

5 days ago


Sacramento, California, United States Public Storage Full time
Job Description

**About Us**

Public Storage is a leading provider of self-storage solutions, with thousands of locations nationwide. We are committed to delivering exceptional customer experiences and driving business growth.

**Job Summary**

We are seeking a highly motivated and experienced District Manager to lead our operations in a specific region. As a key member of our team, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.

**Key Responsibilities**

  • **Lead and Manage Teams**: Recruit, motivate, and retain a dedicated team of customer-facing employees. Drive team performance through effective communication, coaching, and development.
  • **Brand Ambassador and Operational Excellence**: Manage physical assets, including repair and maintenance systems, vendor management, and cleaning standards. Oversee delinquent tenant processes, including auctions, to reduce delinquency rates and improve customer retention.
  • **Deliver Outstanding Customer Service**: Provide a welcoming and well-maintained environment to customers through effective facility maintenance and vendor management. Address customer inquiries and concerns promptly and professionally.
  • **Grow and Maintain a Robust Business**: Drive business growth using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district. Communicate effectively with customers, colleagues, and team members.

**Benefits**

  • $116,000 first-year annual total compensation award opportunity, including base, guaranteed bonus, and restricted stock units.
  • Internal promotional and career opportunities throughout the United States.
  • Extensive training and coaching plans to support your success.
  • Comprehensive group healthcare programs.
  • 401(k) with generous employer match.
  • Paid time off.
  • Monday through Friday work schedule.

**Qualifications and Expectations**

  • Demonstrated leadership in building, developing, and retaining high-performing teams of non-exempt employees in a retail, service, hospitality, or related industry.
  • Proven track record of top-tier performance.
  • Experience managing operational audits and payroll budgets.
  • Exceptional communication and time management skills.
  • Proficient in MS Office (Excel, Word, PowerPoint, and Outlook).
  • Passion for sales and customer service excellence.
  • Bachelor's Degree preferred.
  • Weekend availability by telephone.
  • 5 work Saturdays per year required during peak season.

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