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Associate Account Manager

1 month ago

Richmond, Virginia, United States ArcBest Full time
About the Role

ArcBest is a leading logistics company seeking a skilled Associate Account Manager to join our team. As a key member of our Outside Sales team, you will play a critical role in optimizing customer service and growing profitable business.

Key Responsibilities
  • Perform sales activities for diverse product lines and multiple markets.
  • Qualify opportunities associated with new and existing customer leads.
  • Utilize internal and external data to prioritize opportunities.
  • Conduct on-site visits to present ArcBest as an overall solution, as needed.
  • Participate in negotiating the terms of the business relationship.
  • Communicate to clients regarding expectations of all parties.
  • Collaborate with various departments for handling various departmental tasks.
  • Manage active loads in progress to provide proactive communication to customers.
  • Manage and maintain PACE reports as well as other required reports as needed.
Requirements
  • Bachelor's degree, preferred. Experience will be considered in lieu of formal education.
  • Transportation industry and related sales experience, preferred. Prior experience with Customer Relationship Manager (CRM) tools, preferred.
  • Proficient in Microsoft Office Suite. Ability to learn new systems quickly.
About ArcBest

ArcBest is a leading logistics company with a commitment to delivering integrated solutions for complex supply chain challenges. We are a values-driven culture that seeks talented individuals who share our vision and values.