Strategic Account Manager

24 hours ago

Los Angeles, California, United States AMBERCYCLE, INC. Full time
About Us

Ambercycle, Inc. is a pioneering materials company dedicated to creating a circular supply chain for the apparel industry. Founded in 2015, we're revolutionizing the way raw materials are sourced and utilized. Our mission is to make decarbonized raw materials accessible across industry verticals, reducing the environmental footprint of the global apparel supply chain.

The Job

We're seeking a highly skilled Strategic Account Manager to build a close partnership with our top customer account and drive the successful implementation of our circular material integration service. This role will be instrumental in driving strategic growth opportunities and ensuring the mutual achievement of commercial, operational, and financial objectives.

Key Responsibilities
  1. Establish a highly effective working relationship with stakeholders across the key customer account to ensure alignment and collaboration.
  2. Lead and implement the rollout of our circular material integration service, developing a clear implementation and operating plan.
  3. Coordinate and communicate with key account members, value chain partners, and cross-functional team members across Ambercycle.
  4. Monitor the movement of Ambercycle product in collaboration with our internal supply chain team, ensuring seamless logistics and quality control.
  5. Identify and troubleshoot blockers or issues, driving proactive solutions and ensuring the best possible outcomes.
  6. Own weekly status reports and meetings, analyzing and interpreting data and performance-related metrics for dissemination.
  7. Manage and track the partnership budget, developing strategies to optimize efficiency and cost-effectiveness.
  8. Closely monitor industry trends and competition, building deep expertise and driving commercial growth and expansion.
  9. Build trust in our product and service at the account level and parent company level, demonstrating value, reliability, and alignment with company goals.
  10. Gain approval for new strategic initiatives and projects, leveraging project management skills for effective implementation.
Requirements
  • Bachelor's Degree in Business Administration, Economics, Finance, Engineering, or related field.
  • 2+ years in enterprise-level account management, directly managing the growth, retention, and overall success of major $10M+ revenue relationships.
  • 2+ years of experience with the supply chain process to support client business goals, managing the successful transition of new raw materials and maintaining quality and lead times.
  • 3+ years of hands-on experience in project management and/or leading the coordination with cross-functional teams, ensuring seamless project execution.
  • Ability to travel every other month to Europe to visit key customer and other travel as required.
Preferred Qualifications
  • Strong interpersonal skills with the ability to build lasting relationships.
  • Knowledge and experience in the textile industry, within Asia preferred.
  • Strong business acumen and understanding of complex business systems, processes, and data analysis.
  • Exceptional written and verbal communication skills for engaging various audiences and presenting information across different mediums.
  • Ability to lead long-term strategic initiatives with minimal guidance.
  • Strong attention to detail and superior time management skills with the ability to prioritize tasks and meet competing deadlines.
  • Highly professional with the ability to interact with diverse stakeholders and align cross-functionally.
  • Ability to independently manage problems, develop solutions, and make proactive decisions.
  • Adaptable to changing work demands, comfortable managing ambiguity, and evolving priorities.
  • Proficient in Microsoft Office Suite, especially Excel, and Google Sheets.
  • Entrepreneurial mindset, results-driven, proactive, self-starter capable of operating independently with minimal daily direction.
  • Experience working with or managing teams in consulting, analytics, supply chain, logistics, engineering, or operations.
  • Previous experience in a high-growth company is preferred.
  • Growth mindset, strong desire to learn quickly and contribute to an industry-defining company.
Benefits
  • Medical, Dental, Vision, and Pet Insurance
  • Unlimited PTO
  • 401(k)
  • Healthy snacks & beverages
  • Lunch Provided in office on Fridays

$150,000 - $190,000 a year

Position is fully onsite in the West Adams neighborhood of Los Angeles, CA

Ambercycle, Inc. is an Equal Opportunity Employer; employment with Ambercycle, Inc. is governed on the basis of merit, competence, and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

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