Distribution Customer Service Liaison

4 weeks ago


Lancaster, Pennsylvania, United States NFI Full time
Customer Service Representative Job Description

NFI is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process and input customer orders, ensuring accuracy and efficiency.
  • Produce all necessary paperwork and information required for customer work orders.
  • Collaborate with internal teams to ensure seamless customer service and support.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in computer software and systems.

NFI offers a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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