Food and Beverage Operations Supervisor
1 week ago
Crescent Hotels & Resorts is seeking a dedicated Food & Beverage Assistant Manager to support our esteemed team at J's Restaurant, located within the hotel tower. J's Restaurant is a vibrant full-service dining establishment offering breakfast, lunch, and dinner, featuring our renowned Bad Donkey BBQ and a variety of Texas-inspired culinary delights.
Employee Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Paid Time Off and Holidays
- 401k Retirement Plan with Employer Contributions
- Short and Long-Term Disability Coverage
- Major Illness and Accident Insurance
- Limited Access to Resort Amenities (e.g., Golf)
- Discounts on Retail and Dining
- Exclusive Discounts at Crescent Hotels & Resorts Locations
Career Development
At Crescent Hotels & Resorts, we are committed to fostering a diverse and inclusive workplace where every individual can thrive. We offer competitive compensation, excellent benefits, and opportunities for professional growth through our Manager in Training Program (MIT), along with engaging associate events throughout the year.
Position Overview:
The Assistant Restaurant Manager will play a crucial role in overseeing our full-service food and beverage operations, including the restaurant, lounge, poolside service, and in-room dining. Key responsibilities include ensuring smooth operations during meal periods, assisting staff as needed, conducting routine quality checks, adjusting staffing levels based on occupancy, optimizing payroll while enhancing productivity, and supporting training initiatives to ensure exceptional guest satisfaction.
Key Responsibilities:
- Assist in managing all food and beverage outlets while collaborating with the Restaurant Manager and other departments.
- Engage in both short-term and long-term planning for the restaurant, lounge, pool, and in-room dining services.
- Lead and mentor the team to achieve outstanding guest service and employee satisfaction.
- Possess a comprehensive understanding of associate engagement.
- Demonstrate initiative in managing the outlets independently.
- Exhibit knowledge of food and beverage production techniques.
- Understand various wines and spirits and their appropriate service.
- Utilize a 10-key calculator proficiently.
- Experience in inventory management and ordering processes.
- Minimum age requirement for driving a licensed resort vehicle.
- Food Handler's Certificate; ServSafe certification preferred.
- TABC Certificate required.
- Valid driver's license and ability to meet insurance carrier requirements.
- High school diploma or equivalent required; a degree in hospitality is preferred.
- At least two years of experience in the food and beverage sector.
- Basic computer skills; proficiency in Microsoft Word and Excel; experience with Agilsys is a plus.
- Customer service experience; resort background preferred.
- Encouragement of OSHA Hazard Communication Standard training and certification.
- Previous supervisory and leadership experience is advantageous.
- Flexibility in scheduling, creativity, strong interpersonal skills, and decisive problem-solving abilities are essential.
- Ability to collaborate effectively with team members and demonstrate patience and adaptability.
- Capability to manage employee schedules and oversee inventory setup.
- Detail-oriented and self-motivated with a commitment to maintaining a clean and safe work environment.
- High standards for personal appearance and hygiene.
The contractor will not discharge or discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant. However, employees with access to compensation information as part of their essential job functions cannot disclose pay information to individuals without access unless required by law or in response to a formal complaint.
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