Front Office Coordinator

2 days ago


Union HillNovelty Hill, Washington, United States AxessPointe Community Health Centers Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Office Assistant to support our daily operations at AxessPointe Community Health Centers. As a key member of our team, you will be responsible for providing exceptional customer service, managing client intake, and ensuring seamless communication with our clients and staff.

Key Responsibilities
  • Provide professional and courteous phone support, responding to client inquiries and directing calls to the appropriate staff members.
  • Ensure accurate and timely completion of client intake forms, financial documents, and clinical records.
  • Coordinate client appointments, checking them in and out, and maintaining accurate records of missed or cancelled appointments.
  • Collect co-pays and insurance deductibles from clients, maintaining confidentiality and adhering to HIPAA guidelines.
  • Interact with clients and visitors in a courteous and professional manner, responding to their concerns and requests in a timely and efficient manner.
  • Maintain current knowledge of agency policies, procedures, and regulations, ensuring compliance with COA standards and federal requirements.
Requirements
  • High school diploma or equivalent required; prior clerical experience preferred.
  • Ability to meet agency requirements for background checks.
  • Strong communication and organizational skills, with attention to detail and ability to multitask.
  • Proficiency in basic computer software and ability to learn new systems quickly.
Compensation

$15-$15 hourly wage.



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