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Front Office Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Chatterbox Pediatric Therapy. As a key member of our front office team, you will be responsible for managing and coordinating incoming referrals for our therapy services, verifying insurance benefits, and scheduling therapy evaluations and treatment.
Responsibilities:
- Manage and coordinate incoming referrals for our therapy services.
- Verify insurance benefits and ensure accurate billing.
- Schedule therapy evaluations and treatment sessions.
- Assist with answering phones and responding to patient inquiries.
- Check in and check out patients, collect payments, and maintain accurate records.
- Communicate effectively with families, understanding their challenges and offering compassionate support.
- Collaborate with our therapy team to ensure a seamless process for families entering our care.
- Problem-solve and take initiative in addressing any issues that arise.
Requirements:
- High school diploma or equivalent required.
- 1-2 years of experience in a front office or administrative role preferred.
- Strong communication and organizational skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Knowledge of medical terminology and insurance billing procedures a plus.
What We Offer:
- A family-like environment in a locally owned and clinician-led pediatric outpatient therapy clinic.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive team environment.
How to Apply: If you are a motivated and detail-oriented individual who is passionate about making a difference in the lives of children and families, please submit your application to our website at https://www.chatterboxpediatrictherapy.com.
