Resort Front Desk Supervisor
4 days ago
We are seeking a highly skilled and experienced Resort Front Desk Supervisor to join our team at Fort McDowell Yavapai Nation. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and that our front desk operations run smoothly.
Key Responsibilities:- Oversee the daily operations of the front desk department and guest service areas.
- Ensure that the front desk and communications meet hotel standards for maximum guest satisfaction.
- Act as the main contact for guests and other hotel departments.
- Provide exceptional customer service and resolve guest complaints in a professional and courteous manner.
- Supervise and train front desk staff to ensure that they are providing excellent service to our guests.
- Monitor and maintain accurate records of guest interactions and resolve any issues that may arise.
- High school diploma or equivalent required.
- 1-3 years of hotel front desk experience required.
- 1-3 years of hotel supervisory experience required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask.
- Ability to maintain confidentiality and handle sensitive information.
- Certificate of Indian Blood (CIB) required for Indian Preference.
- Knowledge of hotel operations and procedures.
- Experience with front desk software and systems.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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Resort Front Desk Supervisor
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Scottsdale, Arizona, United States Fort McDowell Yavapai Nation Full timeJob Title: Resort Front Desk SupervisorWe are seeking a highly skilled and experienced Resort Front Desk Supervisor to join our team at Fort McDowell Yavapai Nation. As a key member of our Front Desk Department, you will be responsible for overseeing the daily operations and ensuring exceptional guest satisfaction.Key Responsibilities:Lead and manage the...
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Resort Front Desk Manager
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Scottsdale, Arizona, United States Fort McDowell Yavapai Nation Full timeJob Title: Resort Front Desk SupervisorWe are seeking a highly skilled and experienced Resort Front Desk Supervisor to join our team at Fort McDowell Yavapai Nation. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of the Front Desk Department and Guest Service areas.Key Responsibilities:Ensure that the...
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