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Front Desk Representative
1 month ago
At Great Wolf Resorts, we're looking for a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from the moment they arrive.
Key Responsibilities:- Welcome guests and provide exceptional customer service
- Register guests and assign rooms
- Process payments and handle guest transactions
- Provide information and assistance to guests regarding resort amenities and services
- Maintain accurate records and reports
- High school diploma or equivalent
- Previous customer service experience
- Ability to work a flexible schedule
- Strong communication and problem-solving skills
- A competitive hourly rate
- Opportunities for career growth and development
- A fun and dynamic work environment
- Discounted vacation packages and other perks
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and working in a fast-paced environment, we'd love to hear from you