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Patient Service Coordinator

1 month ago

Morrisville, Pennsylvania, United States NovaCare Rehabilitation Full time

Job Summary:

We are seeking a highly skilled Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will be responsible for managing the front desk operations, providing exceptional patient care, and ensuring a smooth experience for our patients.

Key Responsibilities:

  • Greet and register new patients, providing them with information about their visit
  • Schedule patient appointments and communicate with patients, providers, and coworkers
  • Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers

Requirements:

  • High School Diploma or GED
  • 1 Year of Front Desk Experience
  • Health Care Experience

Preferred Qualifications:

  • 1 Year of Medical Office Experience
  • Insurance Verification Experience

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

About NovaCare Rehabilitation:

We are committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.