Patient Services Coordinator

4 days ago


Morrisville, Pennsylvania, United States Pennsylvania Medicine Full time
Patient Services Coordinator

Penn Medicine is committed to delivering exceptional patient care and service. As a Patient Services Coordinator, you will play a critical role in ensuring that our patients receive the highest level of care and service.

Key Responsibilities:
  • Assist in maintaining a patient/customer focus and support the delivery of high-quality care.
  • Oversee the daily schedule and operations of an assigned area/group, ensuring that daily performance expectations are communicated and met.
  • Develop and maintain APM templates and master schedules, and oversee the daily planning, operations, and problem-solving for assigned areas.
  • Manage the day-to-day planning, operations, and problem-solving for assigned areas, ensuring that daily schedule, staffing needs, and performance metrics are met.
  • Communicate changes and updates to staff and management, and provide administrative support to physicians or managers as needed.
Requirements:
  • High school diploma or equivalent and 3+ years of medical office experience.
  • Associate's degree or Bachelor's degree preferred.
  • Must successfully complete EMR training/tests.

Penn Medicine is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.



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