Customer Service Representative

12 hours ago


Englewood, Colorado, United States Swedish Medical Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Customer Service Registrar to join our team at Swedish Medical Center. As a key member of our revenue cycle team, you will be responsible for timely and accurate patient registration, ensuring seamless communication with patients, families, and healthcare providers.

Key Responsibilities
  • Interview patients to obtain all necessary account information, including demographic and insurance details.
  • Verify insurance coverage and obtain pre-certification/authorization as needed.
  • Calculate and collect patient liability amounts, ensuring accurate and timely billing.
  • Process patient charts according to established productivity standards and paperwork flow needs.
  • Provide exceptional customer service, addressing patient concerns and resolving issues in a professional and courteous manner.
Requirements
  • 1 year of related experience in a healthcare setting, preferably in patient registration or a similar role.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with a 100% match on 3% to 9% of pay (based on years of service). You will also have access to education assistance, employee stock purchase plan, and a range of other benefits designed to support your physical, emotional, and financial well-being.

About Swedish Medical Center

Swedish Medical Center is a leading healthcare provider in the region, committed to delivering exceptional patient care and service. Our team of dedicated professionals is passionate about making a difference in the lives of our patients and their families. If you share our values and are committed to excellence, we encourage you to apply for this exciting opportunity.



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