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Customer Service Representative

2 months ago

Englewood, Colorado, United States The Auto Club Group Full time
Job Title: Branch Customer Service Representative

We are seeking a highly motivated and customer-focused Branch Customer Service Representative to join our team at The Auto Club Group. As a key member of our branch team, you will be responsible for providing exceptional customer service, promoting our products and services, and contributing to the growth and success of our organization.

Key Responsibilities:
  • Provide excellent customer service to members, responding to their inquiries and resolving issues in a timely and professional manner.
  • Promote and sell our products and services, including membership, travel, and insurance offerings.
  • Process transactions, including payments and remittances, and maintain accurate records.
  • Work collaboratively with other team members to achieve sales and customer service goals.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales and customer service targets.
  • Basic mathematical calculations and accuracy with handling cash and credit transactions.
What We Offer:
  • Competitive hourly wage and annual bonus potential.
  • Excellent benefits package, including medical, dental, and vision coverage.
  • Paid time off, holidays, and floating holidays.
  • Tuition assistance program and professional certification reimbursement.
  • Opportunities for career growth and advancement within The Auto Club Group.
Why Join Our Team?

The Auto Club Group is a leading provider of membership, travel, insurance, and financial services, with a rich history of innovation and customer satisfaction. As a Branch Customer Service Representative, you will be part of a dynamic team that is dedicated to delivering exceptional service and driving business growth. We offer a supportive and inclusive work environment, with opportunities for professional development and advancement.

Apply now to join our team and take the first step towards a rewarding career with The Auto Club Group.