Customer Service Representative

20 hours ago


Englewood, Colorado, United States Waterway Carwash Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Waterway Carwash. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Responsibilities:
  • Provide outstanding customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Sell car wash services, memberships, and additional purchase options to customers, meeting sales and revenue goals for the location.
  • Maintain a safe, clean, and organized environment, ensuring a positive experience for every customer.
  • Keep convenience store merchandise stocked and organized, displays clean and well-presented, and take inventory of merchandise levels as directed by store management.
  • Maintain point-of-sale transaction, sales, and cash drawer integrity, following procedures accurately and effectively using all transaction technology.
Requirements:
  • 6 months of work experience in customer service, retail, or sales is strongly preferred.
  • Current and valid driver's license.
  • Professional demeanor, behavior, and appearance in accordance with company policy.
  • Ability to perform all essential functions safely without endangering oneself or others.
What We Offer:
  • A competitive hourly rate of $23, with opportunities for sales bonuses.
  • Flexible scheduling, including daytime, evening, and weekend shifts.
  • Tuition Assistance Program up to $10,000 per year.
  • Free car washes and gas discounts.
  • Advancement, promotion, and cross-training opportunities.

Waterway Carwash is an equal opportunity employer and does not discriminate against applicants for employment based on race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship, or immigration status.



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