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Customer Service Representative

2 months ago

Englewood, Colorado, United States First Citizens Bank Full time
Overview

Are you a people person looking to make a difference in the lives of others? We're seeking a highly skilled and motivated Sales and Service Representative to join our Englewood branch team at First Citizens Bank. This is a full-time position located in-branch at 9848 Zenith Meridian Drive in Englewood, Colorado.

Key Responsibilities
  • Engage customers in conversation to understand their banking needs and preferences
  • Process transactions accurately and efficiently
  • Provide assistance with account servicing needs
  • Facilitate customer awareness and education of bank services, including digital banking capabilities
  • Introduce customers to other branch team members or bank partners who can provide solutions for their financial needs
Requirements
  • High School Diploma or GED
  • 6+ months of face-to-face customer service experience
  • 1+ years of recent cash-handling experience
  • Sales support experience (cold-calling, appointment setting, etc.)
  • Working knowledge of Microsoft Office
  • Strong written and verbal communication skills
What We Offer

As a Sales and Service Representative at First Citizens Bank, you'll have the opportunity to work in a dynamic and supportive environment with a team of professionals who are passionate about delivering exceptional customer service. Our comprehensive benefits program is designed to meet the needs of our associates, including those designed to support families, however defined. We're an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, national origin, sex, age, disability, protected veteran status, sexual orientation, gender identity, genetic information, military membership, application, or obligation, or any other legally protected status.