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Customer Service Representative

2 months ago

Englewood, Colorado, United States Waterway Carwash Full time
Customer Service Representative

Waterway Carwash is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Sell car wash services, memberships, and additional purchase options to customers, meeting sales and revenue goals for the location.
  • Maintain a safe, clean, and organized environment, ensuring a positive visit for every customer.
  • Keep convenience store merchandise stocked and organized, displays clean and well presented.
  • Maintain point-of-sale transaction, sales, and cash drawer integrity, following procedures accurately.
Requirements:
  • 6 months work experience in customer service, retail, or sales strongly preferred.
  • Current and valid driver's license.
  • Professional demeanor, behavior, and appearance in accordance with company policy.
  • Ability to perform all essential functions safely without endangering oneself or others.
What We Offer:
  • A competitive hourly rate of $23, plus sales bonuses.
  • Flexible scheduling, including daytime, evening, and weekend shifts.
  • Tuition Assistance Program up to $10,000 a year.
  • Free car washes and gas discounts.
  • Advancement, promotion, and cross-training opportunities.

Waterway Carwash is an equal opportunity employer and does not discriminate against applicants for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship, or immigration status.