Jira System Administrator

2 weeks ago


Seattle, Washington, United States Tata Consultancy Services Full time
Job Description:

As a Jira System Administrator at Tata Consultancy Services, you will play a critical role in ensuring the smooth operation of our Jira system. Your primary responsibility will be to administer and maintain the Jira system, ensuring that it meets the needs of our business.

Key Responsibilities:
  • Jira Administration: You will be responsible for administering the Jira system, including configuration, customization, and troubleshooting.
  • DevOps Expertise: You will work closely with our DevOps team to ensure that our Jira system is integrated with other tools and systems, and that our development and operations processes are aligned.
  • Cloud Expertise: You will have experience with cloud-based Jira systems and will be responsible for ensuring that our system is properly configured and maintained.
  • Security and Compliance: You will be responsible for ensuring that our Jira system meets all relevant security and compliance requirements.
  • Customer Support: You will provide support to our customers and internal stakeholders, ensuring that their needs are met and that they are satisfied with the service.
Requirements:
  • Experience with Jira: You must have extensive experience with Jira, including administration, customization, and troubleshooting.
  • DevOps Expertise: You must have experience with DevOps tools and processes, including Agile methodologies.
  • Cloud Expertise: You must have experience with cloud-based Jira systems and be familiar with cloud-based infrastructure.
  • Security and Compliance: You must have experience with security and compliance requirements, including data protection and privacy.
  • Communication Skills: You must have excellent communication skills, both written and verbal, and be able to communicate complex technical information to non-technical stakeholders.


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