Hotel Operations Manager

4 weeks ago


Olympia, Washington, United States BMI Hospitality Management Full time
Hotel Operations Manager

Are you a motivated and organized individual looking for a challenging role in hotel operations? We are seeking a Hotel Operations Manager to join our team at BMI Hospitality Management.

Key Responsibilities:

  • Provide exceptional guest service and ensure a positive experience for all hotel guests
  • Train and supervise front office staff to ensure adherence to franchise standards and hotel policies
  • Assign duties and observe performance to ensure efficient hotel operations
  • Manage guest accounts and handle cash and credit card transactions with accuracy
  • Be flexible in schedule and able to work mornings, nights, weekends, and holidays

Requirements:

  • Must be able to stand for extended periods of time
  • Be outgoing and friendly with excellent communication skills
  • Have some supervisory experience and customer service experience, preferably in a hotel setting


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