Restaurant Operations Manager
2 weeks ago
Firehouse Subs is seeking a highly motivated and experienced General Manager to lead our restaurant team in delivering exceptional guest service, quality, and cleanliness. As a key member of our management team, you will be responsible for ensuring the profitable operation of our restaurant while adhering to all company guidelines and regulations.
Key Responsibilities- Regulatory Compliance: Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and other relevant regulations.
- Leadership and Team Management: Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs culture of a cheerful and fun work environment and Firehouse Subs beliefs and values.
- Profitability and Operations: Ensure the profitability of the business by operating within established guidelines and requirements for food cost, labor, controllable, utilities, and sales growth.
- Marketing and Community Involvement: Actively participate in local restaurant marketing in the local trade area and implement and promote all Public Safety Foundation initiatives.
- Communication and Representation: Communicate effectively with the GM/Owner on any issues that may impact the business and represent Firehouse Subs in a professional, positive manner at all times.
- Physical Demands: Able to work on their feet for up to 13 hours at a time and able to lift up to 50 lbs.
- Leadership and Management Skills: Proven leadership and management skills with the ability to motivate and develop a high-performing team.
- Communication and Interpersonal Skills: Excellent communication and interpersonal skills with the ability to build strong relationships with team members, guests, and vendors.
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