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Restaurant Operations Manager
1 month ago
At Firehouse Subs, we're passionate about serving our guests with a commitment to quality, freshness, and value. As an Assistant Manager, you'll play a key role in ensuring our restaurants operate efficiently and effectively, while maintaining the high standards of our brand.
Key Responsibilities:- Ensure compliance with all local, state, and federal regulations, including health regulations, labor laws, and fair employment practices.
- Lead the restaurant team to deliver exceptional guest service, quality, and cleanliness, while promoting a positive and inclusive work environment.
- Manage food costs, labor, controllable expenses, and sales growth to achieve profitability goals.
- Coordinate and implement operational game plans and company initiatives to drive sales and customer satisfaction.
- Recruit, train, and develop a high-performing team, ensuring proper staffing and employee development.
- Actively participate in local restaurant marketing and community affairs to drive sales and public relations opportunities.
- Represent Firehouse Subs in a professional and positive manner at all times.
- Communicate effectively with the General Manager and Owner on issues impacting the business.
- Maintain restaurant equipment in good working order and report any issues promptly.
- Meet the physical demands of the role, including standing for up to 13 hours and lifting up to 50 pounds.