Evening Patient Registration Clerk
2 weeks ago
Department: Patient Access
Company: IASIS Healthcare
About IASIS Healthcare:
IASIS Healthcare is committed to delivering exceptional healthcare services, focusing on enhancing patient experiences and outcomes. We strive to create a supportive environment for our staff and the communities we serve.
Key Responsibilities:
- Accurately identify patients and select the appropriate Medical Record Number (MRN) when necessary.
- Input all required patient demographics and healthcare information into the Registration Module efficiently, ensuring a thorough review of health insurance details.
- Notify patients of any co-payment responsibilities and process payments according to established protocols.
- Verify health insurance eligibility by entering policy numbers into appropriate systems.
- Ensure compliance with hospital policies regarding consents for treatment, ensuring all necessary consents are signed and witnessed.
- Communicate any special patient needs to clinical departments promptly.
- Maintain professionalism and a courteous demeanor in all interactions with patients and staff.
- Complete assigned tasks by the end of each shift and participate in annual competency assessments.
Customer Service Skills:
Demonstrate cooperation and respect in all customer interactions, responding to inquiries with patience and clarity. Maintain a professional appearance and strive to resolve customer concerns effectively.
Qualifications:
- High School Diploma or equivalent required.
- Above-average typing skills and familiarity with medical terminology preferred.
- Previous experience in a reception or healthcare registration role is advantageous.
IASIS Healthcare values diversity and inclusion, ensuring equal opportunities for all individuals regardless of background or identity.
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