Coordinated Care Specialist Full-Time Position
4 days ago
Are you a highly motivated and organized individual looking for a new challenge? Do you have excellent communication skills and a passion for providing exceptional patient care? We are seeking a dedicated Elite Patient Experience Manager to join our team at Oral & Facial Surgery Centers of Massachusetts.
About the RoleThis is a full-time position that requires a high level of customer service skills, attention to detail, and ability to work in a fast-paced environment. The ideal candidate will be responsible for greeting patients, answering phones, scheduling appointments, collecting patient financial responsibility, and preparing patient charts.
Key Responsibilities- Provide concierge-level customer service to patients, referring offices, and team members
- Manage patient charts and maintain accurate records
- Collect patient financial responsibility and process payments
- Assist with scheduling appointments and managing the patient flow
To be successful in this role, you must have:
- Basic office skills such as typing and filing
- Able to understand dental terminology
- Excellent communication and interpersonal skills
We offer a comprehensive benefits package, including:
- Medical (including Virtual Care), Dental, and Vision Coverage
- Employee Assistance Program (EAP)
- Financial Well-Being
- Health Savings Account (HSA) with HDHP health plans
- Spouse and Child Life Insurance
- Time Off, Disability And Leave Of Absence
- Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Estimated salary: $50,000 - $65,000 per year, depending on experience.
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