Treatment Coordinator Specialist
2 days ago
We are seeking a skilled Treatment Coordinator to join our team at Oral & Facial Surgery Centers of Massachusetts.
The ideal candidate will have excellent communication and organizational skills, with the ability to provide exceptional patient care and ensure seamless workflow.
This role offers a competitive salary of $45,000 - $60,000 per year, depending on experience.
About the RoleThe Treatment Coordinator is responsible for greeting patients, answering phones, scheduling appointments, and collecting patient financial responsibility.
- Patient Communication: Provide concierge-level customer service while interacting with patients, referring offices, and team members over the phone or in person.
- Scheduling and Coordination: Manage the doctors' schedule to ensure efficient use of their time.
- Financial Management: Collect payments from patients in an effective and professional manner.
- Treatment Planning: Understand doctor treatment recommendations and develop treatment plans from diagnosis.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- One year of customer service experience.
- Basic office skills, such as typing and filing.
- Good organizational skills.
- Attention to detail.
We offer a comprehensive benefits package, including:
- Medical (including virtual care), dental, and vision coverage.
- Employee assistance program (EAP).
- Uniforms/scrubs provided.
- Competitive pay, bonus potential, and annual merit reviews.
- 401(k) plan with company match.
- Health savings account (HSA) with HDHP health plans.
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