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Patient Care Coordinator
1 month ago
We are an elite oral surgery practice committed to exceptional patient care and first-class service to our referring doctors.
Job SummaryThe Patient Care Coordinator plays a critical role in providing outstanding patient care, resulting in the best clinical outcomes and meeting the needs of our patients. This position requires a fun, hardworking, compassionate team player who can help us grow the practice and serve our community with all their oral surgery needs.
Duties and Responsibilities- Greets patients and visitors immediately upon arrival with a friendly demeanor.
- Provides concierge-level customer service while interacting with patients, referring offices, and team members over the phone or via electronic communication.
- Schedules appointments to optimize patient satisfaction, provider time, and the most effective use of exam and treatment rooms.
- Prepares daily schedules for each provider.
- Prepares patient charts.
- Manages patient flow to reduce wait times.
- Assists patients as necessary.
- Maintains the reception area in a neat and orderly condition.
- Maintains professional relationships with referring offices.
- Maintains confidentiality of all information in accordance with HIPAA.
To be successful as a Patient Care Coordinator, you will need:
- A high school diploma or equivalent.
- One year of customer service experience.
You should possess:
- An understanding of dental terminology.
- A friendly, inviting, and professional personality and presence.
- Basic office skills, such as typing and filing.
- Good organizational skills.
- Attention to detail.
We offer:
- Competitive pay: $45,000 - $55,000 per year, depending on experience.
- Bonus potential and annual merit reviews.
- 401(k) Plan with Company Match.
- Health Savings Account (HSA) with HDHP health plans.
- Life Insurance.
- Basic and Supplemental Life Insurance.
- Spouse and Child Life Insurance.
- Time Off, Disability, and Leave of Absence policies.
- Paid Vacation (starting at 2 weeks) and 6 Annual Paid Holidays.
- Long and Short Term Disability Plans.