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Customer Service Representative

2 months ago

West Chester, Pennsylvania, United States ShopRite Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide prompt, courteous, and friendly service to all customers
  • Operate a cash register, handle customer transactions, and maintain accurate cash handling procedures
  • Process customer returns, exchanges, and refunds in accordance with company policies
  • Answer customer inquiries, resolve issues, and provide product information
  • Maintain a clean and organized store environment, including the courtesy desk and surrounding areas
  • Perform other duties as assigned to support the success of our store
Requirements
  • Ability to read, write, speak, and understand the English language
  • Ability to perform basic math and handle cash transactions
  • Ability to stand for long periods, lift up to 25 pounds, and occasionally lift 50 pounds
  • Ability to work in a fast-paced environment, multitask, and prioritize tasks
  • Ability to work cooperatively with others and maintain a positive attitude
What We Offer

As a ShopRite Associate, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for career growth and development. We are committed to providing a safe and inclusive work environment that values diversity, equity, and inclusion.