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Customer Service Representative

3 months ago

West Chester, Pennsylvania, United States ShopRite Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide prompt, courteous, and friendly service to all customers
  • Operate a cash register, handle customer transactions, and maintain accurate cash handling procedures
  • Process customer returns, exchanges, and refunds in accordance with company policies
  • Answer customer inquiries, resolve issues, and provide product information
  • Maintain a clean, safe, and organized work environment, adhering to company standards and regulations
  • Collaborate with colleagues to achieve sales goals, promote products, and enhance customer satisfaction
  • Perform other duties as assigned to support the success of our store
Requirements
  • Ability to read, write, speak, and understand English fluently
  • Basic math skills and ability to perform calculations accurately
  • Ability to stand for long periods, lift up to 50 pounds, and move quickly in a fast-paced environment
  • Excellent communication and interpersonal skills, with a focus on customer service
  • Ability to work in a team environment, adapt to changing situations, and maintain a positive attitude
What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.