Senior Residential Support Specialist

2 weeks ago

Columbus, Ohio, United States Pinnacle Treatment Centers OH - I ,LLC Full time
Job Overview

Pinnacle Treatment Centers is dedicated to providing comprehensive addiction treatment services across the nation, positively impacting the lives of over 30,000 patients daily.

Our mission is to eliminate barriers to recovery and to transform individuals, families, and communities through effective treatment.

As a Senior Residential Support Specialist, you will be an integral part of a multidisciplinary team, committed to delivering high-quality care in a residential addiction treatment setting. Your role will involve continuous patient care, supervision, and interaction, while also serving as a role model for patients. You will assist the Residential Aide Manager in overseeing daily operations, including teammate scheduling, training, and performance monitoring. This position requires a strong commitment to maintaining the structure and integrity of the treatment program, along with the ability to work independently with minimal supervision.

Key Benefits:

  • 18 days of Paid Time Off (PTO)
  • 401k plan with company matching
  • Ongoing training and certification opportunities sponsored by the company
  • Comprehensive benefits package including medical, dental, vision, short-term and long-term disability, and accident insurance
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
  • Discounted tuition and scholarships available through Capella University

Qualifications:

  • High School diploma or equivalent required
  • At least two (2) years of experience in a behavioral healthcare environment
  • Intermediate understanding of addiction and the recovery process
  • Proficient in Microsoft Office suite (Outlook, Teams, Word)
  • Current CPR/First Aid certification (can be obtained upon hire)
  • MANDT/CPI certification (can be obtained upon hire)
  • Valid driver's license in good standing and insurable by the designated carrier
  • Willingness to travel locally up to 50%

Preferred Qualifications:

  • Associate degree in a behavioral science discipline from an accredited institution
  • Certification in addiction training, Certified Medical Assistant, or completion of DBHDS approved MAT
  • Experience in a leadership role
  • Familiarity with regulations and standards related to infection control, quality assurance, and patient care compliance
  • Coursework in mental health, including crisis intervention

Core Responsibilities:

  • Ensure the safety and wellbeing of patients and teammates, fostering a positive and structured environment
  • Act as a resource for new patients, guiding them through the treatment process and encouraging participation
  • Engage actively as part of the treatment team, providing continuous care and supervision
  • Exhibit a positive, empathetic, and professional demeanor towards patients and colleagues
  • Implement de-escalation techniques and maintain appropriate boundaries while promoting a supportive culture
  • Identify crisis situations and respond appropriately based on training and experience
  • Collaborate with teammates to maintain the safety and security of the facility
  • Conduct safety rounds to prioritize patient safety
  • Facilitate patient educational and recovery support groups covering various topics
  • Assist in planning and leading structured recreational activities for patients
  • Document patient records accurately and in a timely manner
  • Provide transportation for patients as needed
  • Monitor self-administration of medication and track medication records
  • Conduct inspections of patient rooms and collaborate with leadership to address any concerns
  • Participate in team meetings and maintain ongoing training for best practices
  • Support the Residential Aide Manager in leading the team and ensuring compliance with treatment protocols
  • Perform additional duties as assigned

We are committed to creating a supportive environment for both our patients and our staff.

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