Onsite Technical Support Specialist
2 weeks ago
Location: Reno, NV
Work Arrangement: Onsite
Employment Type: Contract
Compensation: $17.35/hr - $19.82/hr
Motion Recruitment Partners LLC is seeking an Onsite Technical Support Specialist for a contract opportunity in Reno, NV. This role is essential for maintaining and enhancing the technology experience for our diverse clientele.
About the Company:
Our client is a leading multibillion-dollar organization specializing in comprehensive managed services, technology solutions, and consulting aimed at optimizing the digital workplace for businesses of all sizes.
Contract Duration: 3 months
Key Responsibilities:
1. Diagnose, troubleshoot, and repair computer systems, hardware, and peripherals.
2. Document, maintain, and upgrade hardware and software systems, including desktops and Point of Sale (POS) devices.
3. Provide training to employees, identify and analyze product failures, and manage parts ordering and replacement.
4. Ensure exceptional customer service while adhering to deadlines and service level agreements (SLAs).
Required Skills & Experience:
- Minimum of 3 years in desktop and/or deskside support roles.
- Proven experience in Field Service and/or Desktop, POS, and printer Break/Fix support.
- Strong technical troubleshooting abilities and customer service orientation.
- Must possess reliable transportation and a clean driving record (this is a driving position with reimbursement).
- CompTIA A+ certification is advantageous.
Benefits:
- Comprehensive Medical Insurance options for you and your family.
- Dental and Vision Benefits.
- Health Savings Account (HSA) and Flexible Spending Accounts.
- Voluntary Life Insurance and Disability Insurance.
- 401(k) plan with matching contributions.
- Paid Sick Time Leave and additional legal protection plans.
Motion Recruitment Partners is an Equal Opportunity Employer, committed to inclusivity and diversity in the workplace. All applicants must be authorized to work in the US on a full-time basis. Accommodation will be provided throughout the hiring process as per our Employment Accommodation policy.
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