Customer Engagement Associate

2 weeks ago


Milford, Michigan, United States PulteGroup Full time

Join Our Team at PulteGroup

At PulteGroup, we believe that the foundation of our success lies in our dedicated team. For over 60 years, we have been committed to providing families with the American Dream of homeownership. As a leading residential builder in the United States, we prioritize our consumers and strive for excellence in every aspect of our business.

Our Mission

We aim to create consumer-inspired homes and communities that enhance lives. Our commitment to diversity and inclusion ensures that our workforce reflects the varied backgrounds of the customers we serve.

Position Overview

The Sales Support Specialist plays a crucial role in the sales department by providing essential administrative assistance. This position involves effective communication with clients, preparing community reports, managing customer inquiries, and offering comprehensive administrative support.

Key Responsibilities:

  • Maintain and organize the sales office while performing related administrative tasks.
  • Assist with daily sales administration activities, including filing, scheduling, and correspondence.
  • Coordinate meetings for the sales team.
  • Handle closing coordination for external lenders.
  • Address routine inquiries from buyers regarding their purchases.
  • Facilitate initial presentations for community visitors.
  • Schedule appointments for prospective buyers with relevant departments.
  • Communicate customer requests effectively to appropriate teams.
  • Welcome customers in sales models as needed.

Qualifications:

To be successful in this role, candidates should possess:

  • A minimum of a Bachelor's Degree in Accounting or a related field.
  • A High School Diploma or equivalent.
  • Relevant experience in a similar role is preferred.
  • Proficiency in computer applications, including email and word processing.
  • A valid Driver's License, as driving is a key function of this position.

Our Commitment

PulteGroup is an equal opportunity employer. We welcome applicants from diverse backgrounds and are committed to providing reasonable accommodations for individuals with disabilities throughout the application process.



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