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Customer Engagement Banker I

2 months ago

Milford, Delaware, United States WSFS Bank Full time

Position Overview: Personal Banker at WSFS Bank

We invite you to become a part of our dynamic team at WSFS Bank as a Personal Banker. In this pivotal role, you will focus on cultivating and sustaining customer relationships by accurately assessing their financial requirements and suggesting suitable products and services. Your duties will encompass the initiation of new accounts, processing loan applications, addressing customer service inquiries, and advocating for our digital banking offerings.

Key Responsibilities:

  • Establish and nurture customer relationships to understand their financial needs.
  • Open new accounts and facilitate loan applications.
  • Resolve customer service challenges efficiently.
  • Promote and educate customers about digital banking services.

We are committed to your professional growth, offering comprehensive training and pathways for advancement to ensure your success in this role. Ideal candidates will possess a high school diploma, a minimum of one year of customer service experience, prior banking and cash handling expertise, and a strong aptitude for sales. If you are meticulous, motivated, and possess outstanding communication abilities, we encourage you to consider this opportunity.

Essential Qualifications:

  • High School Diploma or equivalent.
  • At least one year of direct customer service experience.
  • One year of experience in the banking sector.
  • Prior experience in cash handling.
  • Demonstrated enthusiasm in customer interactions.
  • Experience in a retail sales environment is advantageous.
  • Strong attention to detail.
  • Ability to learn and utilize various banking and software applications.
  • Exceptional customer service skills.
  • Excellent verbal and written communication skills.
  • Capability to effectively market banking products and services.