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Customer Service Associate

2 months ago

Milford, Delaware, United States Hertrichs Full time

About the Role:

As an Auto Sales Consultant at Hertrich Family of Dealerships, you will be responsible for working with customers throughout the entire auto buying process. This includes communicating the unique benefits of Hertrich, determining customer needs, presenting vehicles for test drives, and demonstrating available models and features.

Key Responsibilities:

  • Develop a creative and successful strategy for every vehicle sale
  • Maximize profitability in each and every car and truck deal
  • Ensure that every customer is completely satisfied with their automotive purchase experience
  • Complete accurate paperwork and computer entries for all clients
  • Follow up with new and existing automotive customers and clients
  • Perform other duties as assigned by Department Supervisor

Requirements:

  • A strong ability to work with and relate to all types of customers and to earn their respect
  • Self-motivation and driven desire to be the very best automobile Sales Associate
  • Exceptional speaking, writing and active-listening skills
  • Good computer skills
  • A passion for selling in a team-oriented environment
  • Ability to work a flexible retail schedule, including evenings, Saturdays, and some holidays
  • High school diploma or GED required
  • A valid driver's license is required with few to no points

About Hertrich Family of Dealerships:

Hertrich Family of Dealerships is a family-owned and operated organization with a strong financial foundation in our communities for over 50 years in the automotive industry. We represent the most complete line of multi-franchise dealerships in Delaware and the Eastern Shore area and have over 22 locations in the tri-state area. Our associates enjoy a fast-paced culture with top salaries and incentives, paid vacations, on-going training for longevity, bonuses, 401k with company match, employee purchase discounts, Medical, Dental, Vision, Disability, Life Insurance and more.