Overnight Financial Coordinator

2 weeks ago

Pagosa Springs, Colorado, United States Presidian Full time
Position Overview

The Overnight Financial Coordinator plays a crucial role in managing and reconciling all financial transactions within the hotel environment. This position involves the meticulous review and organization of management reports, as well as ensuring that guest billing is accurate and transparent. Additionally, the role encompasses responsibilities typically associated with guest service agents, including check-in procedures and handling reservations.

Key Responsibilities:

  • High School diploma or equivalent, along with a minimum of one year of experience in hospitality or a related sector.
  • Previous experience in guest services is highly desirable.
  • Proficiency in computer systems and software is essential.

Essential Qualities:

  • Maintain a welcoming and friendly attitude at all times.
  • Communicate effectively with both guests and team members.
  • Ability to manage multiple tasks and prioritize effectively.
  • Participate in hotel meetings and ongoing training sessions.
  • Uphold high standards of personal grooming and appearance.
  • Adhere to hotel policies and procedures.
  • Enhance productivity and demonstrate strong problem-solving abilities.
  • Address guest inquiries and maintain confidentiality.
  • Execute additional tasks as directed by management.

Core Responsibilities:

  • Handle financial data and reporting with accuracy.
  • Willingness to cross-train in various operational areas.
  • Prioritize tasks to meet operational deadlines.
  • Provide guest services as needed.
  • Conduct audits and reconcile financial statements.
  • Input financial data into the hotel’s network system.
  • Keep management updated on operational developments.
  • Ensure a high level of guest satisfaction.
  • Respond to guest requests and inquiries promptly.

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