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Executive Meeting Manager

2 months ago


Washington, United States HEI Hotels & Resorts Full time
About the Role

We are seeking a highly motivated and experienced Catering Sales Professional to join our team at HEI Hotels & Resorts. As a key member of our sales team, you will be responsible for delivering exceptional results in Group and Event LEAD capture and closure.

Key Responsibilities
  • Manage Catering and Group Accounts: Develop and maintain strong relationships with existing clients to achieve guest satisfaction and solicit past and new business to ensure all revenue goals are achieved or exceeded.
  • Solicit New Business: Identify and pursue new catering and Group sales opportunities to meet and exceed revenue goals in food, beverage, and room rental segments.
  • Manage Upcoming Groups and Events: Coordinate with clients to meet their needs through active communication, planning, and team leadership.
  • Provide Excellent Service: Act as the primary resource for all functions at the hotel, ensuring exceptional service for all events.
  • Respond to Inbound LEAD Flow: Respond within set guidelines to inbound LEAD flow, as directed by HEI LEAD program and via the Sales leader for the hotel.
  • Achieve Sales Goals: Meet or exceed set Sales Goals for LEAD Closure and Transactions.
  • Maximize Revenue: Sell all facets of the hotel to previous, current, and potential clients, including room rental, A/V, and other revenue generation opportunities.
  • Participate in Sales Blitzes: Collaborate with the sales team to participate in sales blitzes and drive revenue growth.
  • Build Long-Term Client Relationships: Consistently book and participate in the re-booking of repeat business by having a track record of long-term client relationships.
  • Monitor Group Room Blocks and Pick Up: Generate detailed resumes for the operating departments and monitor group room blocks and pick up.
  • Perform Other Job-Related Duties: Assist with other job-related duties as assigned by management.
Requirements
  • Prior Experience in Hospitality: Prior experience in the field of hospitality with specific experience in catering sales is essential.
  • Education and Certifications: High School Diploma required; Bachelor's Degree preferred. Must possess computer skills, including Microsoft Word, Excel, and Delphi.
  • Knowledge and Skills: Knowledge of sales skills, revenue management, training, and motivation of peers. Ability to execute appropriate action plans and work effectively under time constraints and deadlines.
  • Communication and Interpersonal Skills: Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences.
Benefits

HEI Hotels and Resorts offers a comprehensive benefit program that provides choices for your physical, mental, and financial wellness. Our benefits include competitive Medical and Dental programs, Vision insurance, Vacation, Sick, and Holiday programs, pet insurance, and a 401(k) Savings Plan with matching funds.