Retail Sales Specialist
1 week ago
Location: This position is based in a vibrant retail environment.
Role Overview:
A Nursery Sales Associate plays a vital role in enhancing sales by genuinely connecting with customers through shared interests in home decor and gardening. They embody the company's core values: to welcome, inspire, inform, and appreciate our clientele.
Key Responsibilities:
Customer Experience
- Surpasses customer expectations by cultivating authentic, enduring relationships through personalized service; actively communicates details to promote unique events.
- Shares insights on products, new arrivals, and current trends to educate and inspire customers for their indoor and outdoor spaces.
- Ensures a seamless shopping experience by effectively utilizing systems and applications for efficient customer interactions.
Team Collaboration and Communication
- Contributes positively to the store environment by being respectful and supportive to colleagues.
- Engages in daily meetings and projects; demonstrates a strong understanding of home and garden aesthetics that reflect the brand's identity.
- Takes initiative and collaborates productively with the team to achieve shared goals.
Visual Merchandising and Business Operations
- Maintains visual and operational standards while prioritizing customer focus; assists team members across departments to uphold product standards and inspiring displays.
- Supports the leadership team in receiving and merchandising new products; aids customers with in-store, curbside, and local delivery services.
- Adheres to safety standards, ensures inventory accuracy, minimizes product loss, and complies with all company policies to enhance store profitability.
Qualifications:
- Passionate about the brand.
- Experience in customer service roles.
- Understanding of horticulture.
- Willingness to work outdoors in various weather conditions.
- Basic knowledge of home decor trends and gardening practices.
- Flexibility to work varied hours, including evenings, weekends, and holidays.
Benefits:
The company offers a comprehensive range of perks and benefits to employees, which may vary based on location and employment status. Benefits include medical, dental, vision, paid time off, generous employee discounts, retirement savings, and more.
Equal Employment Opportunity:
The company celebrates diversity and is committed to fostering an inclusive environment for all employees. We provide equal employment opportunities to all individuals without regard to race, color, sex, religion, age, disability, national origin, or any other protected characteristic as established by law. We are dedicated to creating a safe, fair, and respectful workplace.
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