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Retail Key Carrier Coordinator

2 months ago

Glen Mills, Pennsylvania, United States Marshalls Full time
About the Role

We are seeking a highly skilled and motivated Key Carrier Coordinator to join our team at Marshalls. As a Key Carrier, you will play a critical role in maintaining the overall success of our store, working closely with the management team to ensure seamless operations and exceptional customer service.

Key Responsibilities
  • Leadership and Team Management
    • Act as a leader on the sales floor, providing guidance and support to associates to ensure excellent customer service and a positive store environment.
    • Develop and implement strategies to improve sales performance, customer satisfaction, and associate engagement.
  • Customer Service and Experience
    • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
    • Ensure a positive customer experience by maintaining a clean and organized store environment, and promoting a culture of respect and inclusivity.
  • Operational Excellence
    • Assist with opening and closing procedures, ensuring that all tasks are completed accurately and efficiently.
    • Monitor and maintain accurate inventory levels, ensuring that stock is properly received, stored, and displayed.
  • Communication and Collaboration
    • Communicate effectively with management and associates to ensure seamless operations and achieve business objectives.
    • Participate in regular meetings and training sessions to stay informed about company initiatives and best practices.
Requirements
  • Experience and Skills
    • 1 year of retail experience, with a minimum of 6 months in a leadership or supervisory role.
    • Proven ability to lead and motivate a team, with a strong focus on customer service and sales performance.
  • Personal Qualities
    • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
    • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
What We Offer

As a Key Carrier Coordinator at Marshalls, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment, where associates feel valued and supported in their roles.