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Sales Support Specialist

2 months ago

Pine Grove Mills, Pennsylvania, United States Omega Dynamics Full time

At Omega Dynamics, we are seeking a highly skilled Sales Support Specialist to join our team. As a pioneer in the industry, we have been driving innovation and excellence in plastic processing for decades.

We are a highly flexible and customer-focused company with a strong commitment to our employees and customers. Our Sales Support Specialist will play a critical role in ensuring the success of our sales team by providing exceptional customer service, processing orders, and managing customer data.

Sales Support SpecialistKey Responsibilities
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Process orders, create quotes, and coordinate delivery to ensure seamless customer experience.
  • Manage customer data in our ERP system, maintaining accurate and up-to-date information.
  • Collaborate closely with the sales team to drive sales growth and customer satisfaction.
  • Communicate effectively with internal departments to ensure smooth production and delivery processes.
Requirements
  • Qualified commercial education, preferably as an industrial clerk or business specialist.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Highly organized and detail-oriented, with excellent problem-solving skills.