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Retail Sales Specialist

2 months ago

Glen Mills, Pennsylvania, United States Terrain Full time

Location: This position is based in a vibrant retail environment.

Role Overview:

A Nursery Sales Associate plays a crucial role in enhancing sales by engaging customers through shared interests in home decor and gardening. This position embodies the core values of Terrain: to welcome, inspire, inform, and appreciate our clientele.

Key Responsibilities:

Customer Experience

  • Surpass customer expectations by fostering genuine, lasting relationships through personalized service; actively promote unique events.
  • Share insights on products, new arrivals, and current trends to educate and inspire customers for their indoor and outdoor spaces.
  • Ensure a seamless shopping experience by effectively utilizing systems and applications for efficient customer interactions.

Team Collaboration and Communication

  • Contribute positively to the store environment by being respectful and supportive to colleagues.
  • Engage in daily meetings and collaborative projects; demonstrate a strong understanding of home and garden aesthetics that reflect the Terrain brand.
  • Take initiative and work productively with the team to achieve shared goals.

Visual Merchandising and Operational Excellence

  • Maintain visual and operational standards with a customer-centric focus; assist team members across departments to uphold product standards and inspiring displays.
  • Support the leadership team in receiving and organizing new products; assist customers with in-store, curbside, and local delivery.
  • Adhere to safety standards, ensure inventory accuracy, minimize product loss, and comply with all company policies to enhance store profitability.

Qualifications:

  • Passion for the Terrain brand.
  • Experience in customer service.
  • Understanding of horticulture.
  • Willingness to work outdoors in various weather conditions.
  • Basic knowledge of home decor trends and gardening.
  • Flexibility to work varied hours, including evenings, weekends, and holidays.

Benefits:

Terrain offers a comprehensive range of perks and benefits to employees, which may vary based on location and employment status. Benefits include medical, dental, vision, paid time off, generous employee discounts, retirement savings, and more.

Equal Employment Opportunity:

Terrain is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, sex, religion, age, disability, national origin, or any other protected characteristic. We prioritize creating a safe, fair, and respectful work environment.