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Sales and Customer Service Trainee

2 months ago

Monterey Park, California, United States BU INC. Full time
Job Overview

At BU INC., we are dedicated to creating an environment where individuals can thrive and achieve a harmonious balance between their personal and professional lives. Our goal is to cultivate joy in our employees' lives, extending beyond the workplace to their families and social circles. We believe that a well-rounded lifestyle enhances performance in all areas, including work, contributing to our collective success.

We take pride in acknowledging our employees' accomplishments throughout the year, demonstrating our commitment not only to our team but also to the communities we serve. We engage in various community initiatives, reinforcing our dedication to social responsibility.

Who We Seek:

Our Junior Sales and Customer Support Associate plays a crucial role in delivering outstanding customer service while fostering strong relationships with clients. This position involves addressing inquiries, alleviating concerns, and driving sales with efficiency and professionalism.

Key Responsibilities:

  • Facilitate the sales and customer service process by engaging with local clientele.
  • Communicate client offerings, promotions, and services to provide effective solutions for their telecommunications needs.
  • Collaborate with the Customer Service, Sales, and management teams by participating in discussions about client expectations, sales strategies, market analysis, and operational practices.
  • Stay informed about trends in the telecommunications sector, competitor offerings, and new products to effectively respond to customer inquiries and negotiate optimal service solutions.
  • Meet development objectives by monitoring and analyzing sales metrics, customer outreach, and market trends while working closely with senior management.

Desired Qualities:

  • Optimistic outlook
  • Minimum educational requirement: High school diploma or equivalent
  • Approachable and supportive demeanor
  • A genuine desire to learn and develop professionally

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