Customer Service Representative

21 hours ago


Monterey, California, United States Farmers Insurance Full time

{"h1": "Customer Service Representative Job Description", "p": "At Farmers Insurance, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer service and has a strong work ethic.

Responsibilities:
","ul": [{"li": "Provide exceptional customer service to current and new clients, responding to inquiries and resolving issues in a timely and professional manner."}, {"li": "Process policy change requests, maintain knowledge of our products, and answer questions from clients."}, {"li": "Meet new business production goals and objectives as established, soliciting for new business via telephone, networking, and other lead sources."}, {"li": "Develop insurance quotes, make sales presentations, and close sales."}, {"li": "Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, etc."}, {"li": "Treat each customer contact as a cross and up-sell opportunity, including financial products."}, {"li": "Prospect for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases."}, {"li": "Educate clients on the insurance policies that best suit their needs."}], "h2": "Requirements:
","ul": [{"li": "Strong work ethic and leadership skills."}, {"li": "Driven and goal-oriented individual."}, {"li": "Ability to tactfully handle stressful and difficult situations."}, {"li": "Interested in a sales career, sales experience preferred."}, {"li": "No insurance experience required but must be willing to learn."}], "h2": "Benefits:
","ul": [{"li": "Base pay with Commissions"}, {"li": "Bonus Opportunities"}, {"li": "Weekends Off"}, {"li": "Holidays Off"}, {"li": "Hands On Training"}, {"li": "Professional Work Environment"}]}



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