Customer Service Agent

1 week ago


Monterey, California, United States Staff My Agency Full time
{"title": "Customer Service Representative", "description": "Customer Service Representative

At Staff My Agency, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing policy change requests, and maintaining knowledge of our products.

Key Responsibilities:

  • Meet new business production goals and objectives as established.
  • Solicit new business opportunities through various lead sources.
  • Develop insurance quotes, make sales presentations, and close sales.
  • Develop ongoing networking relationships with real estate agents, mortgage lenders, title companies, and other industry professionals.
  • Treat each customer contact as a cross-sell and up-sell opportunity.
  • Prospect for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.

Requirements:

  • Strong work ethic and leadership skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.
  • Interest in a sales career, sales experience preferred.
  • No insurance experience required, but must be willing to learn.

Benefits:

  • Base pay with commissions.
  • Bonus opportunities.
  • Weekends off.
  • Holidays off.
  • Hands-on training.
  • Professional work environment.
", "lang_code": "en"}

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