Customer Service Agent
1 week ago
At Staff My Agency, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, processing policy change requests, and maintaining knowledge of our products.
Key Responsibilities:
- Meet new business production goals and objectives as established.
- Solicit new business opportunities through various lead sources.
- Develop insurance quotes, make sales presentations, and close sales.
- Develop ongoing networking relationships with real estate agents, mortgage lenders, title companies, and other industry professionals.
- Treat each customer contact as a cross-sell and up-sell opportunity.
- Prospect for new business by following sales leads generated from referrals, networking, marketing, cold-calling, and lead databases.
Requirements:
- Strong work ethic and leadership skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Interest in a sales career, sales experience preferred.
- No insurance experience required, but must be willing to learn.
Benefits:
- Base pay with commissions.
- Bonus opportunities.
- Weekends off.
- Holidays off.
- Hands-on training.
- Professional work environment.
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