Customer Service Ambassador

4 weeks ago


Monterey Park, California, United States AK Net INC Full time
Job Title: Customer Service Representative

At AK Net INC, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales and customer service team, you will be responsible for delivering exceptional customer experiences and driving sales results.

Key Responsibilities:
  • Establish and maintain strong relationships with customers to understand their needs and preferences.
  • Drive sales results by delivering a top-notch customer experience and identifying opportunities to upsell and cross-sell products.
  • Act as a product knowledge expert and lead sales interactions with a focus on product features and benefits.
  • Provide exceptional customer support and answer questions in a professional and timely manner.
  • Collaborate with the sales team to brainstorm and strategize new ways to maximize sales results and optimize profit margins.
Requirements:
  • 1+ years of relevant experience in sales, customer service, or a related field.
  • Energetic, team-oriented, and passionate about working with others.
  • Self-motivated and goal-oriented professional with exceptional communication and negotiation skills.
  • Student mentality with a drive to continually improve and succeed.
Perks:
  • Training and ongoing development opportunities.
  • Competitive pay and bonus incentives.
  • Travel opportunities.
  • All major holidays off.


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