Customer Service Representative
4 weeks ago
**Dealership Opportunity**
We are seeking a highly skilled Customer Service Representative to join our team at BMW of Monterey.
As a Business Development Center Administrator, you will be responsible for developing and managing customer relationships, processing and tracking customer interactions, and utilizing computer and phone skills to increase appointments and sales.
**Key Responsibilities:**
- Gather accurate customer information to create a database for follow-up and retention
- Build and maintain knowledge of product information, sales pricing, and dealership events
- Schedule appointments with customers and utilize computer and phone skills to increase sales and customer retention
**Requirements:**
- Ability to present information in a clear and professional manner
- Ability to manage one's own time effectively
- Basic computer and phone skills
**Benefits:**
- Competitive pay
- Medical, dental, and vision plans
- Paid holidays and PTO
- Short and long-term disability
- Paid life insurance
- 401(k) retirement plan
- Employee stock purchase plan
- Lithia Learning Center
- Vehicle purchase discounts
- Wellness programs
High school graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug-free workplace and committed to equal employment opportunity.
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