Patient Services Representative

4 days ago


Fort Myers, Florida, United States Careerstaff Unlimited Full time
Patient Services Representative Job Description

CareerStaff Unlimited is seeking a qualified Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support in a fast-paced medical setting.

Key Responsibilities:
  • Answer phone calls in a calm and professional manner
  • Identify and handle patient needs while working in a team environment
  • Collect and update patient demographic and insurance information
  • Schedule patient appointments accurately in the EMR system
  • Submit patient messages through the EMR system for prescription refills, medical questions, referrals, form requests, or lab/test results
  • Schedule appointment requests from the patient portal and process return mail in the EMR system
  • Submit detailed documentation for patient appointments and cases in the EMR system
  • Maintain awareness of changes and updates by attending departmental meetings as required
  • Verify patient insurance
  • Meet or exceed productivity and quality standards
Requirements:
  • Minimum of 1 year of recent medical front office experience
  • HS Diploma or GED required
  • Background check and 10-panel drug screen with nicotine included
  • Must be eligible to work in the United States
About CareerStaff Unlimited:

CareerStaff Unlimited is a renowned industry leader in healthcare staffing, managed services, and workforce solutions. We connect our clients with talented healthcare professionals to deliver proven excellence in patient care. Our award-winning team of recruitment professionals connects clinicians with unique career opportunities nationwide that match your lifestyle.

We offer premium pay, exclusive benefits, and unparalleled customer service. CareerStaff Unlimited is proud to be a six-time Great Place to WorkTM and Diversity for Social ImpactTM certified source of healthcare careers.



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