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Network Operations Specialist

2 months ago

Scott Air Force Base, Illinois, United States Amentum Full time

Amentum is seeking a highly skilled Network Operations Specialist to support the Defense Information Systems Agency's (DISA) Global Solutions Management – Operations (GSM-O) program. As a key member of our team, you will be responsible for providing 24x7x365 support and incident management for the global DoD information network (DoDIN).

You will thrive in a fast-paced Network Operations Center (NOC) environment, utilizing your expertise in network topologies and technologies to troubleshoot network performance issues and analyze network traffic. Your ability to communicate effectively in writing will result in clear and concise documentation on tickets within the ticketing management system.

Key Responsibilities:

  • Troubleshoot circuits using router commands, loops, alarms and errors, and other troubleshooting technologies and techniques.
  • Utilize network monitoring tools to monitor, track, and resolve issues.
  • Create and update tickets utilizing Remedy.
  • Troubleshoot networking technologies on a live, global network.
  • Deep understanding of and ability to apply principles, theories, and concepts of networking and has a broad understanding of other related specialty areas.

Requirements:

  • High school diploma/GED
  • At least 3 years of overall work experience required, of which 2 years of experience must be in configuring, managing, and troubleshooting network communications
  • Must possess a DoD-8570 IAT Level 2 baseline certification (Security+ CE, CCNA-Security, CySA+, GICSP, GSEC, CND, and/or SSCP)
  • Experience with configuring, managing, and troubleshooting network communications with one or more of the following devices: alarm surveillance, fault management, LAN maintenance, and/or performance management
  • Experience with configuring, managing, and troubleshooting network communications with one or more of the following devices: routers, switches, crypto devices, routing, DSN/DRSN, Video Services, Promina, CISCO, Juniper, MSPP, DWDM, and/or Optical Switching
  • General understanding of network topologies, both transport and IP
  • Ability to support a 24/7/365 shift work operation
  • Must have an Active Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.

Preferred Qualifications:

  • At least 3 years of experience configuring, managing, and troubleshooting network communications
  • Bachelor's degree in an IT-related field
  • Possess one or more of the preferred certifications: CompTIA Network+, Juniper JNCIA, Cisco CCNP or equivalent

Amentum is an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.