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Logistics Account Manager

2 months ago

Fort Wayne, Indiana, United States Circle Logistics Full time
About Circle Logistics

Circle Logistics is a leading 3rd party logistics firm dedicated to delivering exceptional service, innovative solutions, and personalized communication to our customers. With a strong focus on technology, industry expertise, and employee ingenuity, we strive to be the go-to partner for logistics and transportation needs.

Job Summary

We are seeking a highly motivated and results-driven 3PL Account Manager to join our team. As a key member of our sales team, you will be responsible for developing new business, managing existing customer relationships, and ensuring the efficient and profitable movement of freight. If you have a passion for sales, a strong work ethic, and a desire to succeed in a fast-paced environment, we encourage you to apply.

Key Responsibilities
  • Develop and execute sales strategies to acquire new customers and grow existing relationships
  • Build and maintain strong relationships with customers, carriers, and internal stakeholders
  • Negotiate pricing and contracts to ensure optimal profit margins and competitive rates
  • Manage daily shipments, including tracking and resolving issues to ensure timely pickup and delivery
  • Provide proactive and transparent communication to build trust and ensure customer satisfaction
Requirements
  • Availability to work full-time, 100% in-office
  • Strong work ethic and drive, with a passion for sales and a motivation to outwork the competition
  • Excellent negotiation skills, with the ability to find solutions that benefit both the customer and the business
  • Professionalism and conflict resolution skills, with the ability to manage difficult conversations with diplomacy and tact
  • Entrepreneurial mindset, with a drive to grow your book of business and deliver exceptional customer service
  • Familiarity with logistics technology, with the ability to quickly learn and navigate tools like TMS and CRM systems
What We Offer
  • Competitive compensation package, including base salary and uncapped commissions
  • Professional growth and development opportunities, including access to top-tier sales training and career development programs
  • State-of-the-art tools and technology to maximize productivity and customer success
  • Supportive leadership and mentorship from experienced professionals
  • Paid holidays and paid time off
  • Insurance benefits, including health, vision, dental, life, and disability
  • 401(k) Plan