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Customer Service Representative
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Logistics Account Manager
4 weeks ago
We're a 3rd party logistics firm that's passionate about delivering exceptional service to our customers. With a strong focus on innovation and technology, we're always looking for talented individuals to join our team.
Job SummaryWe're seeking a highly motivated and results-driven 3PL Account Manager to join our sales team. As a key member of our team, you'll be responsible for developing new business and managing existing customer relationships to drive revenue growth and customer satisfaction.
Key Responsibilities:- Develop and execute sales strategies to acquire new customers and expand existing relationships
- Build and maintain strong relationships with customers to understand their needs and provide tailored solutions
- Negotiate pricing and contracts with customers and carriers to ensure optimal profit margins
- Manage daily shipments, including tracking and resolving issues to ensure timely pickup and delivery
- Provide proactive and transparent communication to build trust and ensure customer satisfaction
- Strong sales and negotiation skills, with a proven track record of success
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
- Knowledge of logistics technology and systems, with the ability to quickly learn and adapt
- College degree preferred, but not required
- Competitive compensation package, including base salary and uncapped commissions
- Professional growth and development opportunities, including access to top-tier sales training
- State-of-the-art tools and technology to maximize productivity and customer success
- Supportive leadership and mentorship from experienced professionals
- Paid holidays and paid time off
- Insurance benefits, including health, vision, dental, life, and disability
- 401(k) Plan